Showroom & Purchasing Policy
Purchasing Policy: Due to the limited quantity of these consigned items, ALL SALES ARE FINAL and non-refundable. Please be sure of your purchase and ask all questions prior to your purchase. We would be pleased to assist you with any concerns you may have. For more information, please contact us at management@valamode.com.
Restocking Fee: We will be holding back a 10% restocking fee for "accidental or buyers remorse purchases" and under no circumstances will be refunding your shipping charge.
Website Updates: Furthermore, please note that we are uploading product photos and resale pricing on an ongoing basis. At times, there may be a delay in uploading product photos and resale pricing while authenticating items. As stated above, please be sure to ask all questions prior to your purchase.
Showroom Policies: We are a members only showroom and office space, all in one ... we are not a traditional retailer which is why we ask for appointments to be made. All showroom attendees must have two valid government issued ID's upon entry. We also require full facial recognition prior to entry. If you show up without an appointment, we may not be able to assist you, and require you to make an appointment to come back. During the winter months, we require that all boots and shoes be removed prior to entering the showroom. We are thrilled to share our showroom space with you, when you book an appointment. Our business is designed to be online.
Making an Appointment: To make an appointment to view the showroom, please email info@valamode.com with your full name and the items you are interested in viewing. We require you to have a member's account prior to your visit. If you show up without an appointment, staff may not be able to assist you and ask that you come back once an appointment has been made. Please note that you must have a complete registered account which will require two government issued ID's.
Disclosure: Due to the limited nature of these goods, all items purchased are non-refundable. If your item is grossly misrepresented, we may offer an exchange for the full purchase price, excluding shipping charges incurred by the post office. These highly rare exchanges must be postmarked within 72 hours of the original delivery date and shipping via traceable and insured mail. For items received after this time period, we reserve the right to deny the exchange. We will also be holding back a restocking 10% fee and under no circumstances will we be refunding your shipping charge.
We do our best to give thorough details for every item listed. If you have any question we ask that you please email us at info@valamode.com and we will be happy to assist you.
Due to the limited quantity of these consigned items all sales are final and non-refundable. Furthermore, please note that we are uploading product photos and resale pricing on an ongoing basis. At times, there may be a delay in uploading product photos and resale pricing while authenticating items. As stated above, please be sure to ask all questions prior to your purchase. We are a luxury resale and consignment store with a showroom & online presence connecting buyers & sellers of authentic handbags & accessories. Valamode Inc. does not claim to represent or be associated to any brands sold on our website or social media platforms. The ownership of any trademarks in relation to the products sold on our website is reserved to the original brand holder. Valamode Inc. is not affiliated with any brand. Brands are not responsible for any purchase from this website and do not guarantee the authenticity of any product sold. Authenticity opinion & guarantee is offered solely by Valamode Inc.